Contact at top management level to communicate Company progress, activities and plans
Understand customer needs and devise specific solutions if required
Promote company’s interest to expand customer base
Advise on how to facilitate customs clearance and how to reduce logistics costs
Implement gateway initiatives in line with country plans
Support strategic initiatives with regulatory authorities
Represent Company in Business/Industry/Media Forums
Interpret and implement regulatory guidelines
Set strategies, plans and process for custom in country
Coordinate and support for the overall benefit of the industry
Closely monitor against SLA to improve the performance related Company KPI and ensure quality entries. Focus on reducing cost
Maintain good relationships and monthly meetings
Represent Company interests at all levels of Customs & Regulatory administration with professionalism and integrity.
Act as the company representative in discussions & negotiations with customs authorities & other border agencies.
Present initiatives to and actively lobby with Government and other regulatory authorities to facilitate the customs clearance process
Work closely with the Regional Customs and Regulatory Affairs Managers in the development of regional/country strategies and tactic
Work closely with the Operations Management team to identify, develop and prioritise initiatives that will improve the quality of service to customers, inbound / outbound transit time and the overall cost position.
Work with the Sales teams to advice customers about customs/trade regulations and with country operations management to streamline clearance activity and reduce costs.
Implement a sound customs strategy with programs and projects developed in line with the key aspirations of improved clearance performance and reduced cost.
Identify opportunities, both internal and external and recommend initiatives that will facilitate the customs clearance process.
Identify opportunities and impediments in the areas of International trade facilitation, export incentive schemes, trade and policy development and bilateral and multilateral country agreements and work with country management to implement solutions.
Ensure customs processes are in compliance with all local laws, regulations & practices.
Identify and assist in the implementation of training programs for country teams.
Plan, implement and execute identified projects.
Provide technical support to specified projects.
Nevertheless he/she must be able to demonstrate ability to influence decisions/actions through provision of value-added inputs into the organisation’s business processes.
Education Requirement :
Minimum Graduate from reputed University Technical qualifications in the customs field
Additional Requirement :
Has clear understanding of Customs and NBR hierarchy, customs process knowledge, WTO regulations etc. Is able to reach at different levels of regulatory bodies and has ability to drive lobbying agenda independently.
Is focused on identifying and understanding each customer’s needs. Expresses and acts on desire to assist customers in an efficient and friendly manner.
Understands business principles and language, including the fundamentals of finance and profitability. Uses this understanding to achieve results and to increase the performance and profitability of our company.
Has a holistic mindset and stays abreast of important trends that may affect our competitiveness as a group. Manages the business, giving priority to the international position of our company.
Experience of working in/with the customs body will be added advantage.
Established network of contacts within the local customs and regulatory environment